Terms of service
Terms of Service
Welcome to Amoura Lace. By using our website and services, you agree to these Terms of Service.
1. Acceptance of terms
By visiting Amoura Lace or placing an order, you agree to these Terms of Service, our Privacy Policy and the other policies on our website. If you do not agree, please do not use our website or services.
2. Eligibility and age
Our store is intended for customers 18 years or older, or the legal age to make online purchases where you live. By placing an order, you confirm you meet this requirement.
3. Use of the website
You agree to use our website lawfully and responsibly. You may not:
- Engage in fraudulent, abusive or unlawful activity
- Interfere with or disrupt the website, servers or networks
- Attempt unauthorised access to restricted areas
4. Orders, payment and pricing
- All orders are subject to acceptance and availability
- Prices, promotions and availability may change without notice
- Payment is taken at the time of purchase and processed securely by our payment providers
- We may cancel or refuse any order at our discretion
5. Shipping and international sales
See our Shipping Policy for full details.
- Customers are responsible for customs duties, import taxes and other fees charged by their country
- Delivery times may vary because of customs, carrier delays or other outside factors
- Amoura Lace, based in Canada, is not liable for additional fees or delays caused by international shipping
6. Returns, exchanges and refunds
See our Refund & Return Policy for full instructions.
7. Disclaimer of warranties
All products are sold as is. While we strive for excellence, we do not guarantee that:
- Products will meet every expectation
- Products will perform flawlessly in all conditions
Use of our products is at the customer's own risk.
8. Limitation of liability
To the fullest extent permitted by law, Amoura Lace is not liable for:
- Indirect, incidental or consequential damages
- Shipping delays, lost packages or customs issues
- Misuse of products by customers
9. Indemnification
You agree to indemnify and hold Amoura Lace harmless from any claims, damages or losses arising from your misuse of our website, services or products.
10. Intellectual property
All website content, product designs, logos, images and text are owned by Amoura Lace or its partners and protected by copyright, trademark and intellectual property laws. You may not copy, reproduce or distribute content without written permission.
11. Force majeure
Amoura Lace is not responsible for delays or failure to perform because of circumstances beyond our control, including:
- Natural disasters, fires or floods
- Strikes, labour disputes or government actions
- Shipping carrier delays or international customs issues
12. Governing law and disputes
These Terms of Service are governed by the laws of Canada. Any disputes will be resolved in the appropriate courts in Canada, without regard to conflict of law principles.
13. Changes to these terms
We may update these Terms at any time. The current version is always available on our website. Continuing to use the website means you accept the updated terms.
14. Contact us
Questions about these Terms or any policy: info@amouralace.com. We reply within 24 hours.