Privacy policy

Privacy Policy

At Amoura Lace, your privacy and trust are our top priorities. We are committed to protecting your personal information and providing a secure shopping experience.

1. Information we collect

When you visit our store, place an order or contact us, we may collect:

Personal information: name, email address, phone number, shipping and billing addresses
Payment information: card or other payment details (processed securely by our payment provider)
Account information: login details if you create an account
Usage data: IP address, browser type, device type and browsing behaviour on our website
Marketing preferences: email subscriptions and preferences for receiving offers

2. How we use your information

Process and fulfil orders, including shipping and delivery
Contact you about your order or account
Improve and personalise your shopping experience
Send marketing emails (only if you opted in)
Prevent fraud, keep our store secure and meet legal obligations

3. How we protect your information

Encryption: sensitive information, including payment details, is encrypted with SSL
Secure servers: your information is stored on protected servers with restricted access
Limited access: only authorised people can access your personal data

4. Sharing your information

We do not sell or rent your personal information. We share it only with trusted third parties for specific purposes:

Order fulfilment: shipping carriers and suppliers, to deliver your order
Payment processing: secure payment providers, to process transactions
Legal requirements: when required by law or to protect our rights

5. Cookies and tracking

We use cookies and similar technologies to improve your shopping experience, measure website performance and personalise content. You can manage cookies in your browser settings.

6. Your rights

Access the personal information we hold about you
Ask us to correct or update your data
Ask us to delete your information, subject to legal or business obligations
Opt out of marketing emails at any time

To use these rights, contact us at info@amouralace.com.

7. International privacy

If you use our store from outside our country, your data may be transferred to and stored in other countries. We protect your personal information in line with applicable privacy laws.